We have updated our support portal and replaced our old FAQ section with a searchable knowledge-base. Now it is much easier to find answers to any questions you might have. We have also opened up our ticket system to non-customers, so if you do not find the info that you need in the knowledge-base you can raise a ticket from within the support portal.
In addition to the official support channels we have also added a community forum to provide help and advice to the wider community. The forums are free to use and open to both customers and non-customers.
The updates also extend to the customer area with a more streamlined ticket system and improved access to product technical info.
Please feel free to join up and get involved.