1. Terms and Conditions

By purchasing or using our products or services you are agreeing to the following conditions as outlined below:

 

2. Warantee

Our products are waranteed for a period of 12 months from the date of purchase. This warantee covers defects in manufacture only.

Defective parts should be returned unmodified to us by post and by prior arrangement.

Defective parts will be replaced or repaired at our discretion.

We agree to cover warantee costs only up to the purchase price of the products.

 

3. Indemnity

JoeBlow shall not be held liable for any costs, expenses, damages or losses (including but not limited to any direct, indirect or consequential losses) suffered or incurred from the use or misuse of its products or services. 

We provide services comprising of documentation and advice to help you install and configure our products, (such services include but are not limited to: physical documentation supplied with products, electronic information provided via this website, communications made via email and information presented via social media). Whilst reasonable efforts are made to ensure that the information (including data) provided via these services is accurate, JoeBlow does not make any representations or give any warranties about its accuracy, reliability, completeness or suitability for any particular purpose.

JoeBlow shall not be held liable for any expenses, losses, damages (including indirect or consequential damages) or costs which might be incurred as a result of the information (including data) being inaccurate or incomplete in any way and for any reason.

 

4. Supply and Shipping

We reserve the right to substitute alternate parts and sub components for reasons of continuous improvement or availability.

Parts may therefore differ from those listed in the documentation or shown on the website.

Shipping and manufacture times provided are only an estimate and may differ from the actual times taken.

Whilst we endeavor to give an accurate estimate, sometimes there are delays that are outside of our control.

 

5. Returns

The customer agrees to the cover the costs for all shipping returns

As all orders are custom manufactured, we do not offer refunds or accept returns for 'change of mind'.

 

6. Tuning and setup

The carburettor is shipped with a baseline setup that is only designed to get your engine running.

The baseline tune is NOT the correct tune for YOUR engine.

You WILL have to tune the setup to get it to work correctly on YOUR engine.

The same applies for baseline ECU maps.

'Tuning' can involve the substitution or replacement of all of the internal tunable aspects of the carburettor including but not limited to:

- Jets, air correctors, chokes, venuturis, emulsion tubes, needle valves etc.

All tuning costs are at the customers expense, including dyno time and the cost of any components required.

 

7. Support

We are happy to assist you with installation and tuning advice to help you to get up and running.

We will endeavor to process technical help queries as fast as possible however we do not have a guaranteed response time.

Help and advice is available for free to all customers for the life of ownership of the product.

All installation and tuning help is provided under a fair use policy as outlined below:

It is expected that you have basic practical mechanical skills.

That the installation is carried out in accordance with the instructions or advice given

That any deviations from the instructions or advice are disclosed

That you understand your limitations.

That you understand that the help provided is only to asist you, not to provide you with free training or hold your hand through the installation process.

        That you are coourteous and polite in your communications with us.

We are very happy to talk to your installer and provide them with help and assistance.

We do not support non-standard modifications of our products. This includes when your installer / tuner suggests using a different setup as 'they know better'

We reserve the right to withdraw or limit support for customers whos behaviour makes it difficult or impossible for us to communicate with them.

This can include for example:

Making unreasonable demands or expectations

Not acting in a courteous and polite manner.

Engaging in defamation or threats

 

8. Intellectual Property

The product design, it's application and the supporting technical information provided in relation to our products remains the property of JoeBlow at all times.

You agreee not to disclose or disseminate any of the information provided to you in relation to our products, including but not limited to the following:

Technical documentation

Technical help and advice

Specifications or other information relating to part type and identification

Specifications or other information relating to setup and installation

Specifications, drawings or other information allowing reverse engineering of our products.

You agree to ensure that these terms are upheld if you on-sell our products

 

9. Copyright

All content of this website is copyright JoeBlow except where noted. You may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the expressed written permission of the copyright owner.  

Joe Blow grants permission for limited use of product information and product images from the 'Product' and 'Media' sections of the website as follows: Product information and product images may be used provided that they are used in a manner that posotively promotes Joe Blow, its products and / or services.  Where used, such information must include a link back to the website (https://joeblow.me) along with the content. This link may take the form of readable text or a clickable hyperlink. Acceptable forms of usage include product reviews, magazine or blog articles, technical discussions and sharing on social media.

Unless expressed in writing prior to purchase, all customers grant Joe Blow permission to use photos for which they hold the copyright of installed Joe Blow products for promotional purposes. Such promotional purposes include but are not limited to the following: use on the Joe Bow website, use on Joe Blow social media accounts and use within advertising material for Joe Blow products and services.

Please note: We may change these terms of use from time to time. Please check before re-using any content from this website.

 

10. Privacy Policy

We respect your right to privacy and do not collect personal information about you when you visit this website unless you choose to provide that information voluntarily.  We do not give, share, sell or transfer personal information to a third party, unless we are legally required to do so. 

 

11. Cookies

"Cookies" are text files created by your browser and stored on your system to aid in customizing your browsing experience. The use of cookies is a standard practice among Internet websites and most Internet web browsers may be customized to reject cookies, to only accept or reject cookies by user intervention, or to delete cookies.